We conduct an intensive background check on any applicant you’ll meet which includes: A detailed application, an in depth in person or video interview, a National Criminal Background Check, Social Security Trace and Sex Offender Registry Check, a Driving Record Check, Proof of Auto Insurance, Proof of CPR and 2-4 professional childcare references checks.

During the COVID - 19 pandemic we decided to pause this service due to the increased contact between nannies and families. While the Temporary Nanny Service is paused, we are working to restructure the service to add better benefits to our temporary nannies and better services to out families. We are excited to roll out the new Temporary Nanny Service when it is safe to do so.

In addition to our minimum benefits (fair wages paid legally with taxes withheld and matched FICA and social security taxes, guaranteed hours, paid sick leave, one week of paid vacation, paid holidays, mileage reimbursement and overtime pay for hours worked over 40), additional benefits can include but are not limited to healthcare stipends, gym memberships and additional vacation hours.

Guaranteed Hours are a childcare industry standard. The policy applies to hours you decide not to use your nanny for all of their regular hours. The hours cannot be banked to be made up at a later time. Just as a family pays for a daycare spot whether or not the child attends everyday, guaranteed hours ensures your nanny is available for the hours you reserve them. Guaranteed Hours are mutually beneficial and greatly contribute to employee satisfaction.

It is possible to provide payroll services on your own. You can consult your CPA to learn more about the process. However, we’ve teamed up with Sure Payroll to make the process easier. Sure Payroll will help you register as a business, obtain your EIN number, register with other necessary state agencies, and withhold taxes according to your emplyees’s withholding claim. They’ll also provide pay stubs and issue a W-2 at the end of the year.

Our search process typically takes between 3-8 weeks to complete however it can take up to 3 months. If after 3 months we have been unable to fill your position, we will revisit your needs and expectations. While we aim to work as quickly and efficiently as possible, our priority is on finding quality candidates who meet your preferences. Our focus on compatibility gives us the best chance at creating good matches and lasting partnerships.